Frequently Asked Questions

Everything you need to know about your MADMIA shopping experience.

How long does shipping take?

We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that for hygiene reasons, socks cannot be returned if they have been removed from their packaging.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I care for my MADMIA socks?

To keep your colors vibrant and your socks in top shape, we recommend a cold hand wash or a gentle machine wash in a laundry bag. Always air dry and avoid tumble drying.

Do you offer international shipping?

Yes, we ship our colorful collections worldwide! Shipping costs and delivery times are calculated at checkout based on your specific country.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.